
04.21.26
Why Your Phone Says ‘No SIM Card’ and How to Fix It
by Kathy Hinson
These digital versions of SIM cards are built directly into your phone so you no longer need a physical card or slot.
An eSIM is a digital version of a SIM card that’s built directly into your device, eliminating the need for a physical card. The “e” stands for embedded, but it’s also known as a virtual SIM card or digital SIM card. More than 80% of smartphones will be eSIM capable by 2030, research company Statista predicts.
Once you activate an eSIM it functions just like a traditional SIM card, allowing you to connect to cellular networks, make calls, and use mobile data.
An eSIM works like a traditional physical SIM card except that it is built directly into a device and is programmable remotely. They can be in phones, tablets, smartwatches, laptops, connected thermostats, cars, and more.
An eSIM offers more flexibility and makes it easy to manage your devices and service plans. If your phone has an eSIM, you can easily add or remove phone plans and numbers and switch to different carriers without waiting to receive a physical SIM card. To activate an eSIM, you just scan a QR code or use a link provided by the carrier.
There are two main types of eSIM: Data-only and SMS, voice, and data. Each serves a different purpose and is designed for specific users.
An eSIM offers convenience that physical SIMs lack. Also, with dual SIM capability, you can easily add a second phone number for personal or work use, or buy an eSIM for international travel that will start working as soon as you arrive in another country. More benefits that eSIM provides:
It really depends on how you use your phone, but typically the eSIM benefits outweigh any drawbacks. You can easily manage eSIMs without needing to wait for a SIM to be shipped or having to visit a store. And you can have multiple eSIM profiles stored for easy switching as needed.
On the other hand, a physical SIM might suit you better if you like the ease of removing and inserting a card (you don't need to be on Wi-Fi, like with eSIM activation). And, of course, some devices just don't support eSIM so you may not have a choice.
The quickest way to see if your phone supports eSIM is to dial *#06# on the phone itself. If an EID number pops up, the device supports eSIM.
You can also check your phone's Settings.
You can also check the manufacturer's website to confirm whether your model supports eSIM. Also, check out this comprehensive list of eSIM-compatible phones provided by Yesim.
Scan the provided QR code: Using the device where you want the eSIM activated, scan the code to activate.
The big 3 carriers in the U.S. support eSIM (Verizon, T-Mobile, and AT&T). We recommend looking into their cheaper MVNO (mobile virtual network operator) counterparts, like Visible and US Mobile, to find an affordable plan that can support eSIM. Orange and Vodafone are the main carriers that offer eSIM in Europe.
Some phone carriers let you transfer an eSIM to the new phone to continue your service on it, while others do not support that and require you to activate a new eSiM. Check with your carrier to find out if you can transfer the existing eSIM and specific instructions for doing so.
For an iPhone to iPhone transfer, you may be able to use eSIM Quick Transfer without contacting your service provider.
Similarly, Google is rolling out an eSIM transfer tool that supports moving eSIMs between some Android models (Pixel and Samsung Galaxy phones in particular) on some networks during the set-up process. If that doesn't work, open Settings on the new phone and go to Network & Internet or Connections. Choose SIM Manager or Cellular Data, then tap Add eSIM to see if a Transfer eSIM option appears.
You might want to remove an eSIM if you've moved your plan to a new phone and are going to trade in, sell or give away the old phone. Here's how:
On an iPhone: Go to Settings then Cellular, and choose Delete eSIM if you just have one phone plan. If you have multiple plans, you'll have to tap on the one you want and then choose Delete Plan.
On an Android, go to Settings then Connections and choose SIM Manager, where you can select the eSIM and remove it.
The main difference between an eSIM and a physical SIM is the convenience of activation. An eSIM can be easily and quickly activated remotely, without having to walk through a step-by-step insertion and activation process. When it comes to the quality of service after activation, though, there is no difference.
There are enough pros and cons to both that if you're looking for a new phone, we'd recommend finding a dual SIM device one that supports both eSIM and physical SIM. This gives you: